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Security measures make you use an ID to get a new card that is fine however, we just came from the pool so did not have an ID. You have to use your key card to get to your floor of the hotel. We went to the pool when we came back our key cards did not work. The night shift desk manager was very rude. I wish we had been told before we purchased tickets.Įven with that, it was still a fun experience and a beautifully maintained zoo. We're visiting from Texas, so we aren't members who can just return a different day.

Yeah, literally half the zoo was blocked off. With orange blockades closing off walkways and an actual gate closing another, we went in circles for a while before finally asking. We hit blockades everywhere and finally went back to the carousel to ask the ladies how to get to the lions, giraffes, rhinos, and such. We were not told that half the zoo was closed. We were told at ticketing that the train was closed and we were okay with that. My kids loved riding the carousel, as well.īuyer Beware: ask what exhibits are closed before purchasing tickets. We really enjoyed it - gorgeous flower gardens, enough indoor options to give us a break from the heat outside, and the animals were will cared for. I'm giving the zoo five stars because I believe it is usually a five star experience.

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